Buy Low Price From Here Now
Custom¿ Smith & Wesson offers a custom bicycle program to their professional customers. This program allows municipal and corporate clients to select key component and accessory options to customize a bike for a specific need or mission. Unfortunately we cannot offer the custom program to individual civilian customers but we do offer the same fine frames equipped with a top-notch selection of fine components most suitable for everyday riders. Choose a Custom for a no compromise, no nonsense, top-of-the-line ride. (No wimps please.)
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Technical Details
- Custom model Smith & Wesson Law Enforcement Bicycle- Sram X9 shifters & derailleurs
- 36 spoke wheels w/ HD Box rims standard
- Rear carrier, water bottle & cage, rear mount kickstand standard
- Limited lifetime on frame, 1 year on parts
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By Some Guy (Palm Bay, FL USA)
If you shop around enough, you can probably find bikes in the $700 range that are better deals. In fact, you may want to consider if it is worth paying $700 for what is essentially a very high quality comfort bike since it is not fully configured as a real mountain bike as pointed out by another reviewer (It could be for about $75 in swapouts).
The derailleurs, brakes, shifters, and fork (Rockshox Dart 3) are high points. The frame is ok and the wheels are sturdy. Most the other components are merely acceptable. They appear to be manufactured generically and painted in as many places as possible with the Smith & Wesson name or logo. Although S&W is not a recognized factor in the bicycle world, I guess the belief is the more S&W logos the more appeal to those that own other S&W items. I count at least 13 on the bike.
The disappointments I have come across are attention to detail for a bike in this price range. The threads in the frame bosses seem to be weak and poorly threaded. I couldn't attach one of the included bottle holders with the included screws because they were too short, also, I think one of the rear rack bosses is close to being stripped. The rear brake cable is fully sheathed (insteaded of being bare cable along the frame as the other cables) and not well attached. This adds weight and clangs on the down tube when going over even minor bumps. It must be an easy way for the manufacture to switch between the Custom and the Smith & Wesson Tactical Police Mountain Bike models, since they have the same frame but different rear brakes.
The rack is not very good; I replaced it with a Topeak Explorer Bike Rack (because of the way the rear disk brake is mounted on this bike, you don't need to get a rack specially made for disk brakes; the included rack certainly wasn't).
Don't pay more that $700 and consider either a more-consistently equipped mountain bike, a comfort bike, or a hybrid. This bike kind of jumbles these objectives in an expensive package.
By G. Morris (Silver Spring, Maryland United States)
Ordered the S&W Custom Police Bike and they sent the S&W Perimiter Police Bike. Had to return it for credit seeing they refused to replace bike with the one that was ordered. I will always check to see who I am dealing with when making purchases from amazon and be carefull not to deal with Fogdog ever again.
The customer service at Fogdog were polite and helpful, not their fault the order system was screwed up.
By garyyager (Suwanee, GA United States)
This is a hard core mountain bike built strong for big guys, that unfortunately has been tamed for the city. It's set up for an upright riding position; the frame has a slightly shorter top tube and it a high rise stem. The tires are semi-slicks designed for road / light trail use. But it's heart is a serious mountain bike. It built of high end off-road components (X.9 drive train, avid disc brakes, Chris King headset, truvativ cranks and a rockshox dart 3 fork). The wheelsets are super strong.
It's easy to unleash it's potential. Replace the the slick tires. Replace the high rise stem with a longer, low rise one. Lose the rack and kickstand. Add some clipless pedals and it's a serious off-road bike.
By sid6581 (New York, USA)
This is the first bike I've had in about 12 years. After getting over the sticker shock of "adult bikes" I spent weeks researching the many options. It immediately became clear that no matter what bike I got, I'd still probably end up spending hundreds more to customize it with the components I wanted. That is, until I found this one on Amazon for a really great price with free shipping.
THE GOOD:
The components on this bike alone (Sram shifters/derailers, Avid disc brakes) are all top of the line and could easily add up to what I paid if purchased separately. The two water bottles and rear rack are a nice touch. The adjustable front suspension makes for a comfortable ride. If you are a hardcore mountain biker this bike probably isn't for you - but you already knew that. These are the same bikes used by many police forces so I am fairly confident it will hold up to the minimal punishment that I deliver.
THE BAD:
1. The assembly instructions are lousey. They are too generic and look like could be for a different bike. They seem to assume that you already know what all of the parts are and how they work. It took me longer than expected to assemble, but it wasn't too bad. The company does provide a technical support number and, to their credit, the folks there were very helpful. One of my shifters was broken in shipping so they sent me a new one right away, no questions asked.
2. My only other complaint is about the kick stand. It is a piece of junk. There are two bolts that go through a plate and just clamp it on to the frame tubing. Square plate clamped on to rounded tubing = bad idea. I have found myself tightening it up about ten times now because it starts to slip and eventually gets to an angle that can't hold the bike up properly. Seriousl, I think the manufacturer could have come up with a better design here.
Overall I think this bike is a great value. It's got everything I need and is built with (mostly) quality components. I did end up buying a bunch of accessories after the fact but nothing I wouldn't have had to get for any bike (air pump, patch kit, etc). I look forward to enjoying it when the weather gets nicer.
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Buy Smith & Wesson Custom Police Mountain Bike (20-Inch Frame, Black) Now
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